1. About Streetfoodkitchen

Streetfoodkitchen is an online retail store offering consumer products for sale to customers in the United Kingdom.

Contact details:

Streetfoodkitchen
19-21 Langham Rd
Leicester LE4 9WF
United Kingdom

Phone: +44 7942 643989
Email: Hello@streetfoodkitchen.uk

2. Using Our Website

You may use our website only for lawful purposes and in accordance with these Terms of Service.

You must not use the website in a way that could damage the website, interfere with its operation, compromise its security, or restrict another person's ability to use it.

We may suspend or restrict access where reasonably necessary to protect our website, customers, business, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on the website are accurate and up to date.

However, minor variations may occur, including differences in colour, packaging, appearance, measurements, or other non-material details.

Product availability may change without notice. A product being displayed on the website does not guarantee that it will remain available.

4. Prices and Payment

All prices displayed on the website are shown in pounds sterling (£), unless otherwise stated.

We take reasonable care to ensure prices are accurate. In the unlikely event of a clear pricing or listing error, we may contact you before accepting the order.

Payment must be successfully authorised before an order can be processed for dispatch.

By submitting an order, you confirm that the payment information provided is valid and that you are authorised to use the selected payment method.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

An order acknowledgement may be sent to confirm that we have received your request. This acknowledgement does not necessarily mean that your order has been accepted.

A contract for the purchase of products is generally formed when we confirm acceptance of the order and agree to supply the products to you.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• The product is unavailable.
• There is a clear pricing or product information error.
• We cannot reasonably verify or fulfil the order.
• There is suspected fraudulent, unlawful, or abusive activity.
• Technical or operational issues prevent fulfilment.

If we cancel an order after payment has been taken, we will arrange an appropriate refund for the cancelled order.

6. Delivery

Our usual handling time is 1–2 working days. Our usual delivery timeframe is approximately 3–5 working days after dispatch.

Delivery estimates are provided in good faith and may occasionally be affected by circumstances outside our reasonable control, including courier delays, weather, strikes, service disruption, or other unforeseen events.

We will provide delivery information available to us at the time of dispatch and will take reasonable steps to help resolve delivery problems.

7. Risk and Ownership

We remain responsible for the goods until they are delivered to you or to a person identified by you to receive them, except where you have independently arranged a carrier that we did not offer as an option.

Ownership of the goods passes to you once full payment has been received and the goods have been delivered to you, subject to applicable law.

8. Returns, Refunds and Cancellation Rights

Our Returns & Refund Policy forms part of these Terms of Service. Our store currently offers a 30-day return window, with free return shipping and no restocking fee, subject to the conditions in our returns policy.

Nothing in these terms limits or excludes your statutory rights as a consumer under applicable UK law.

For most online purchases, UK consumer law gives eligible consumers a cancellation period of 14 days from the day after they receive the goods, followed by a further 14 days to return the goods after notifying the retailer of the cancellation. Certain legal exceptions may apply.

Details of our returns process, refunds, faulty goods, damaged goods, and cancellation procedure are provided in our Returns & Refund Policy.

9. Faulty, Damaged or Incorrect Products

We take reasonable care to supply products that conform to the contract and applicable consumer law.

If you receive an item that is faulty, damaged, incorrectly supplied, or otherwise does not meet your statutory rights, please contact us as soon as reasonably possible so we can assess the issue and provide the appropriate remedy.

Depending on the circumstances and applicable law, remedies may include repair, replacement, price reduction, or refund.

10. Product Use and Safety

You are responsible for using products in accordance with applicable instructions, safety information, warnings, and manufacturer guidance supplied with the product.

Where a product includes specific installation, maintenance, charging, electrical, cleaning, or safety requirements, those requirements should be followed carefully.

11. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, page layouts, photographs, product descriptions, and other materials, is owned by or licensed to Streetfoodkitchen and may be protected by intellectual property laws.

You may view and use website content for your personal, non-commercial shopping purposes. You must not reproduce, modify, distribute, publish, sell, or commercially exploit website content without appropriate permission.

12. Third-Party Brands and Trademarks

Product names, brand names, logos, and trademarks displayed on our website remain the property of their respective owners.

Unless expressly stated, Streetfoodkitchen is not affiliated with, endorsed by, or sponsored by third-party trademark owners.

13. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend, modify, update, or withdraw parts of the website where reasonably necessary for maintenance, security, technical reasons, or business operations.

14. External Links

Our website may contain links to third-party websites or services. These links may be provided for convenience or additional information.

We are not responsible for the content, availability, privacy practices, or terms of third-party websites that we do not control.

15. Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Subject to your statutory consumer rights, we will not be responsible for losses that are not reasonably foreseeable, or for losses caused by events outside our reasonable control.

Nothing in these terms affects your legal rights as a consumer.

16. Events Outside Our Reasonable Control

We will not be responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, severe weather, transport disruption, strikes, utility failures, widespread technical outages, government restrictions, or other exceptional circumstances.

Where such an event affects an order, we will take reasonable steps to minimise the impact and communicate relevant information where appropriate.

17. Privacy and Cookies

Our collection and use of personal information is governed by our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy.

18. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, legal requirements, or operational practices.

The latest version will be published on this website with the relevant update date. Changes will not remove or unlawfully restrict rights that you already have under applicable law.

19. Governing Law and Jurisdiction

These Terms of Service and any dispute arising from them are governed by the law applicable in the United Kingdom, subject to any mandatory consumer protection rights that apply to you.

Nothing in these terms prevents a consumer from relying on mandatory rights or bringing proceedings in a court that has jurisdiction under applicable consumer law.

20. Contact Us